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  • What services do you offer?
    We offer a variety of cleaning services including residential cleaning, commercial cleaning, Airbnb cleaning, office cleaning, deep cleaning, move-in/move-out cleaning, and specialty services such as window, oven and refrigerator cleaning.
  • How do I schedule a cleaning?
    You can schedule a cleaning by contacting us through our website, giving us a call, or filling out our contact us form on our website. We’ll work with you to find a time that fits your schedule.
  • Do I need to be home during the cleaning?
    No, it’s not necessary to be home during the cleaning. You can provide us with access to your property, and we’ll take care of the rest. Many clients prefer to leave a key or provide access details in advance.
  • What if I need to reschedule or cancel?
    If you need to reschedule or cancel a cleaning, please let us know at least 24 hours in advance. We’ll do our best to accommodate your new preferred time.
  • What types of cleaning products do you use?
    We use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment. If you have specific product preferences, we can accommodate those as well.
  • Do you provide all the cleaning supplies and equipment?
    Yes, we bring all the necessary supplies and equipment for the job. If you prefer we use your own cleaning products, just let us know.
  • How long does a cleaning service take?
    The duration of the cleaning depends on the size of your space and the scope of the cleaning. Typically, a standard cleaning takes between 1.5 to 3 hours. We’ll provide a time estimate during the booking process.
  • Can I customize my cleaning plan?
    Absolutely! We offer flexible cleaning plans tailored to your needs. Whether you need a deep clean in specific areas or regular maintenance, we can customize our services to fit your preferences.
  • Do you offer one-time cleanings or only recurring services?
    We offer both one-time cleanings and recurring services (weekly, bi-weekly, or monthly), depending on what works best for you.
  • What happens if something gets damaged during the cleaning?
    We take great care with your belongings. However, if something is accidentally damaged, we are fully insured and will promptly resolve any issues to your satisfaction.
  • Are your cleaners insured and background-checked?
    Yes, all of our cleaners are fully insured and undergo comprehensive background checks for your peace of mind.
  • Do you offer satisfaction guarantees?
    Yes, we are committed to your satisfaction. If you're not happy with any part of our service, please contact us within 24 hours and we'll come back to make it right, free of charge.
  • How do I pay for the cleaning service?
    We accept a variety of payment methods including credit/debit cards, checks, and online payments. Payment is typically processed after the cleaning is completed.
  • Do you offer discounts for recurring services?
    Yes, we offer discounts for clients who sign up for recurring weekly, bi-weekly, or monthly cleaning services. Contact us for more details on our packages.
  • Do you handle large commercial spaces or just small offices?
    We clean both small offices and large commercial spaces. Our commercial cleaning services are customized based on the size and specific needs of your business.
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